FAQs

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Workday

Does not qualify as an emergency need.

This means Procurement must be able to complete the full review of terms and conditions, pricing, etc. in order to issue the PO. If this cannot be completed within the system downtime, then Procurement needs to be held and entered in Workday. If you placed the order in advance of getting a PO, this is considered an unauthorized order as POs are to be obtained prior to order placement. The Temporary PO process will not help with paying the vendor and may actually delay payment.

If you are asking regarding purchasing gift cards for human subjects, no. Neither of the UMD credit cards (travel or purchasing) are to be used to buy gift cards. AP has a process for human subject payments. Purchase of gift cards will result in disciplinary action.

This is a Finance question, please visit Finance.umd.edu and use the Open a Case button for this question.

This is a Finance question, please visit Finance.umd.edu and use the Open a Case button for this question.

Visit the Continuity of Service page

This sounds like a good way to address the need to capture approvals while Concur is offline.

PCMS is in a read-only mode since 10/31/24. An email was sent on 10/10/24 to all Pcard holders, reviewers, and updaters stating that reconciliation was to be completed by 10/25/24. Transactions that showed up between 10/25 - 30 would post to the default account number. PCMS will stay in read-only mode till 12/31/24 at which time DIV IT will close it down.

 

 

Travel and Card Services

Our Travel FAQs are being updated constantly. Please see this list of current Travel FAQs,

 
Customer Service

800.2DINERS (800.234.6377)

Outside the U.S., call collect

514.877.1577





Lost or Stolen Card

866.890.9552

Outside the U.S., call collect

514.877.1577



Insurance Inquiries

Travel Accident Claims, Car Insurance,

Lost/Damaged Luggage Claims

877.764.3576

Outside the U.S., call collect

904.636.3647



Should a Travel Card be lost or stolen, contact University of Maryland Travel Services at 301.405.0607 to report it and obtain a replacement card.

You have a couple options.  You can contact the Purchasing Card Team at 301-405-5368 or you can contact the bank’s customer service department at the number listed on the back of the card. Give the customer service representative your account number, the name of the supplier and the amount of the transaction that was declined.  The representative will be able to tell you why the charge was not accepted

The limit is either $2,500 or $5,000 per transaction depending on how your department head set up your account.  Your department head also determines the monthly credit limit assigned to your card; it is identified on your cardholder agreement.

Travelers may be reimbursed for expenses related to official university travel that has been properly pre-approved.

Concur

Our Concur FAQs are being updated constantly. Please see this list of current Travel FAQs,