FAQs

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Card Programs

 
Customer Service
800.2DINERS (800.234.6377)
Outside the U.S., call collect
514.877.1577

Lost or Stolen Card
866.890.9552
Outside the U.S., call collect
514.877.1577

Insurance Inquiries
Travel Accident Claims, Car Insurance,
Lost/Damaged Luggage Claims
877.764.3576
Outside the U.S., call collect
904.636.3647

Should a Travel Card be lost or stolen, contact University of Maryland Travel Services at 301.405.0607 to report it and obtain a replacement card.

You have a couple options.  You can contact the Purchasing Card Team at 301-405-5368 or you can contact the bank’s customer service department at the number listed on the back of the card. Give the customer service representative your account number, the name of the vendor and the amount of the transaction that was declined.  The representative will be able to tell you why the charge was not accepted

The limit is either $2,500 or $5,000 per transaction depending on how your department head set up your account.  Your department head also determines the monthly credit limit assigned to your card; it is identified on your cardholder agreement.