Concur Help Center

CONCUR SUPPORT, OFFICE HOURS, TRAINING AND DEMOS

Resources to help UMD employees navigate the Concur travel system

Login to Concur - Important

 

The following Job Aids (PDFs) will guide you in using different aspects of Concur.

 

User Profile & Delegates

 

Tcards

 

Travel & Hosting

Single Employee

Single Guest - Non-Employee - The State of Maryland requires all four steps must be followed:

  1. Travel Request (Single Non-Employee)
  2. PRE-Travel Instructions  - Guest/Non-Employee.  Only if Guest/Non-Employee needs to be reimbursed 
  3. Expense Report - Guest & Non-Employees If no reimbursement, please use the normal expense report type for Single Employee (above)
  4. POST-Travel Instructions - Guest/Non-Employee. Only if Guest/Non-Employee needs to be reimbursed
    Guest Reimbursement Notification form 

Travel Request for Employees & Graduate Assistants Without Travel or Personal Credit Cards

 

Student Travel

Events

Hotel & Meals

All Travelers

Single Employee

Single Non-Employee/Guest


Personal Car Mileage

Single Employee

Single Non-Employee/Guest


Using TripLink


Special Cases

Approvers in Concur

Insurance 

 

MOBILE APPS

Capturing Receipts

Tracking Travel

 

Linking UBER & LYFT to CONCUR

 

ADMINISTRATIVE REPORTS

 

 

 

Help Desk

Concur will hold two (Regular) open office hour sessions each week. 

  • Tuesdays, 10 a.m. - noon. ZOOM LINK Passcode: 149117 
  • Thursdays, 1 - 3 p.m. ZOOM LINK Passcode: 149117

Support

For assistance with Concur send enquiries to concur-helpdesk@umd.edu

Phone support: 301-405-0607

 

 

 

PRE-RECORDED VIDEO TRAINING

Traveler Training: Introduction to Concur - 7 segments:

  1. Concur Overview (9:56)
  2. Set Up Traveler Profile (8:35)
  3. Apply for Travel Card (5:43)
  4. Travel Request & Approval (14:36)
  5. Book Approved Travel (11:03)
  6. Create Expense Reports  (21:12)
  7. Concur Login & Travel Website (7:23)

 

Approver/Delegate Training Video  (36:23)

 

Guest/Group Training Video (29:56) (Group portion starts at 22:20)

 

Employee Per Diem in Expense Reports (7:46)

 

Contact Travel & Card Services if you need additional training or a customized program.

  • Email: concur-helpdesk@umd.edu
  • Phone: 301-405-0607